Emergency Services

Emergency Services

Boulia Construction and Restoration is on call 24/7 – 365 days a year to respond to emergency home restoration services including water, fire, and flood damages. Once damage has occurred our first priority is to immediately contain the problem to prevent a worsening of the situation.

Securing your property through barricades, roof tarping, and temporary boarding up can help minimize potential on-going damage to a home or business after unexpected damage occurs.

Our 24/7 emergency team is ready to:

  • Respond on-site usually within 2 hours to begin containing the overall damage
  • Assess the damage and your immediate needs
  • Transport your valuable items to a secure facility where they’ll be personally inventoried, repaired, and protected during the repair process
  • Help you document damages to insure an efficient insurance claims process

The team at Boulia Construction and Restoration will work with you and your insurance company to make you whole. Call us now at 252-223-2231 and we’ll fast track you to restoring your home to its pre-damaged condition. We have the tools, knowledge and 30 years of experience of helping people recover from unexpected damages.

Water and Flood Damage

Water damage compounds quickly, so immediate attention to the problem is imperative. Boulia Construction and Restoration’s practice is to typically have our emergency response crew on-site within two hours. Time is the single most critical factor in defining the potential damage from a water leak.

Sources of Water Damage: Water damage can come from a number of sources including, HVAC systems, water heaters, dishwashers, broken pipes, toilets, leaky roofs, heavy rains, and in instances where a multi-story structure is involved the water damage may come from the unit above yours.

Once a home or business sustains water damage, it’s important to start the water damage mitigation immediately to increase the probability of saving your possessions and minimize the risk of mold. Moisture is a perfect breeding ground for mold and other organisms, increasing the risk for serious health problems. There is a 24- to 48-hour window from the time something gets wet until mold can begin to grow. After that time, mold will multiply rapidly. In addition to the concern over mold, moisture left untreated can affect the overall structure of the building. Moisture will cause rusting on metal surfaces, swelling of wood products (counter tops, doors, and window casings, etc.) and the weight of water challenges the structural integrity of drywall, often times causing it to fall and eventually moisture will result in wood rot.

The Institute of Inspection, Cleaning and Restoration identifies three categories of water that cause damage in buildings.

  • Category 1 Water – That which is clean and does not pose a hazard if consumed by humans. Category 1 water may become progressively contaminated as it mixes with soils on or within floor coverings or building assemblies (walls, decking, and sub-flooring). Time and temperature, which promote the growth and amplification of microorganisms in water can cause Category 1 water to degrade. Examples: burst water pipes, failed supply lines on appliances, vertically falling rainwater.
  • Category 2 Water – That which begins with some degree of contamination and could cause sickness or discomfort if consumed by humans. As with Category 1 water, time and temperature can cause Category 2 water to become progressively more contaminated.
  • Category 3 Water – That which is highly contaminated and could cause death or serious illness if consumed by humans. Examples: sewage, rising flood water from rivers and streams, ground surface water flowing horizontally into homes. There are two ways in which water enters a building as a result of wind storm damage.

Boulia Construction and Restoration uses a variety of tools to discover and remedy areas that have been damaged by water. Key tools used in the discovery process include thermal imagers, moisture meters, and thermos-hygrometer for psychrometric readings which help locate areas where moisture is trapped behind walls and other surfaces.

Once the damaged areas are identified the process of removal, and drying begins. Drying structural materials rapidly requires a technician to increase the rate of evaporation from wet materials. We utilize a combination of commercial grade water removal equipment, air movers, dehumidifiers and specialized hardwood floor drying equipment in this process.

In addition, BCR has expertise and specialized equipment to deal with sewage backup decontamination, clean up and restoration.

If you have water damage and you’d like it professionally removed, call us or leave a message on the Contact US page to get immediate assistance.

Thermal Imaging
Thermal Imaging

Thermal imaging – blue represents hidden moisture.

Thermal Imaging
Thermal Imaging

Thermal imaging – blue represents hidden moisture.

Mold and Mildew

According to the EPA, “Mold colonies can start to grow on a damp surface within 24 to 48 hours. Molds digest organic materials, eventually destroying the material they grow on, and then spread to destroy adjacent organic material.

During a flood cleanup, the indoor air quality in your home or office may appear to be the least of your problems. However, failure to remove contaminated materials and to reduce moisture and humidity can present serious long term health risks.”

Mold will continue to grow until steps are taken to eliminate the source of moisture, and effectively deal with any existing mold. If you notice a musty odor or see visible black or white specks along damp or moist walls or surfaces, you may have mold. Some mold may be invisible behind walls, but can still be active and cause damage as well as health problems. Even dry or dead mold can release toxins and cause health issues.

Mold may be hidden in places such as the back side of dry wall, wallpaper, or paneling, the top side of ceiling tiles, the underside of carpets and pads, etc. Other possible locations of hidden mold include areas inside walls around pipes (with leaking or condensing pipes), the surface of walls behind furniture (where condensation forms), inside ductwork, and in roof materials above ceiling tiles (due to roof leaks or insufficient insulation).

If your home or business has had previous water damage that was not properly addressed, mold may be growing in your house.


Boulia Construction and Restoration has expertise in dealing with mold removal and mold remediation. Our certified technicians, trained by the Institute of Inspection, Cleaning, and Restoration (IICR) and are skilled in:

  • Identifying and stopping the leaks
  • Removing damaged materials
  • Using specialized equipment to identify hidden moisture
  • Treating effected areas for mold

The combination of certified training, hands on experience, and technology, uniquely qualifies Boulia’s emergency response team to address any existing or potential mold problem, as well as answer any mold clean up questions you might have to put your mind at ease.

If you have current or previous water damage and are concerned about mold, call us or leave a message on the Contact US page to get immediate assistance.

Mold from leak

Mold growing on wallpaper.

Mold behind wall board

Mold behind wallboard.

Fire Damage

Our emergency response team provides an immediate and effective solution to fire damaged property and its contents. Of course our first priority is to always secure your property through the use of barricades, roof tarping and temporary boarding up of burned areas. Our services use the latest technology and techniques as prescribed by the Institute of Inspection, Cleaning and Restoration, and include; thermal fogging to neutralize smoke odors, soot removal, carpet cleaning, and power washing.

Smoke and Soot

The after effects of a fire can linger for weeks. Smoke damage, layers of soot, lingering odors, blackened surfaces, and malfunctioning appliances with possible shortened life spans are just some examples of fire after effects.

Smoke Damage: In addition to damage from the fire, fire also leaves two types of smoke damage; invisible odors and the visible soot. Smoke is a complex mixture of different gases and particles, which results from the various materials that burn during a fire. A typical structure fire (residential home or business) may involve the destruction of plastics, foams, fabrics, carpets, wood products, synthetic fabrics, wool, and asbestos-containing materials. During a fire, the dark, rolling smoke clouds contain a mix of gases and particulate matter that permeates walls and other surfaces and drifts through household ducts where it can enter and become trapped in and between the walls of the living space. During a fire, the heat will expand pores in the walls and fill the pores with smoke. After the fire, as the house cools, the pores close and trap the smoke odor. On warm days the pores will open and release the trapped smoke odor, which could settle on furnishings. Professional fire restorers, like Boulia Construction and Restoration can eliminate the smoke odor with a process called thermal fogging, which opens the pores in the walls and neutralizes the smoke odor. If not properly removed, smoke odor reoccurs from time to time, especially during warm or damp weather.

Soot Damage: Smoke is the result of incomplete combustion, which produces tiny particles of carbon in the air. When deposited, these particulates are identified as soot. Soot is a fine powder carbon residue that is sticky and can easily stain carpets, furniture, and other household items. It can consist of acids, chemicals, metals, soils, and dust.

The common trait of soot particles is that they are extremely tiny – 2.5 micrometers or smaller in diameter. This is smaller than dust and mold, and is about 1/30 the diameter of a human hair.

particle board

Beyond cosmetic damages to personal belongings, soot is not simply a form of dirt that needs to be removed; there may be chemicals or metals riding on the soot particles that are small enough to enter into your lungs. Soot inhalation is potentially very dangerous and can cause severe respiratory issues.

If you have smoke or soot that you’d like professionally removed, call us or leave a message on the Contact US page to get immediate assistance.

Wind and Storm Damage

Boulia Construction and Restoration has decades of experience responding to damages caused by hurricanes, tornados, and tropical storms. Our teams have the equipment, knowledge, and experience to get your home, condo or business cleaned up and “back in business” after a devastating storm has passed.

Tornado renovation
Tornado damage
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